Privacy Policy

At MaChain, we value your trust and are fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.machainstore.com or interact with our services.

Information We Collect

When you use our website or make a purchase, we may collect the following types of information:

1. Information You Provide Voluntarily: Name, email address, phone number, and shipping or billing address; payment details (processed securely through our payment partners); any other information you choose to share with us (for example, when contacting our support team).
2. Information Collected Automatically: IP address; browser type and device type; pages visited and actions taken on our website — used to improve your shopping experience and optimize performance.

How We Use Your Information

• Process and fulfill your orders
• Provide and improve our products and services
• Communicate with you about orders, updates, and promotions
• Personalize your shopping experience
• Analyze website usage and trends
• Comply with applicable laws and regulations

Data Security

We use secure servers, encrypted connections (SSL), and strict data management protocols to prevent unauthorized access, disclosure, or alteration of your information.

Third-Party Disclosure

We do not sell, trade, or rent your personal information. We may share information only with trusted partners who help operate our website, conduct business, or service you — under confidentiality obligations — and when required by law.

Your Rights

You may access, correct, or delete your data; withdraw consent (where applicable); and request details about our processing. To exercise rights, contact support@machainstore.com.

Cookies

MaChain uses cookies to enhance your browsing experience. You can manage cookies in your browser; disabling them may affect some functionality.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date.