Shipping Policy
Thank you for shopping at MaChain.
We are pleased to offer fast and reliable shipping on all orders, with free shipping available depending on your order total and destination country.
Order Processing
Please allow 1–2 business days for order processing before shipment.
Once your order has been processed, you will receive a confirmation email containing your tracking information.
| Rate Name & Time | Condition | Price |
|---|---|---|
| Express Shipping (1–2 business days) | €0 – €79.90 | €12.90 |
| Express Shipping (1–2 business days) | €79.90 and up | €9.90 |
| Free Shipping (3–4 business days) | €79.90 and up | Free |
| Standard Shipping (2–3 business days) | €0 – €79.90 | €7.90 |
| Standard Shipping (2–3 business days) | €79.90 and up | €4.90 |
Shipping Times – Other EU Countries
(Including Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Lithuania, Malta, Portugal, Romania, Spain, and Sweden)
| Rate Name & Time | Condition | Price |
|---|---|---|
| Express Shipping (2–3 business days) | €0 – €149.50 | €19.90 |
| Express Shipping (2–3 business days) | €149.50 and up | €9.90 |
| Free Shipping (4–5 business days) | €149.50 and up | Free |
| Standard Shipping (3–4 business days) | €0 – €149.50 | €9.90 |
| Standard Shipping (3–4 business days) | €149.50 and up | €4.90 |
Shipping Times – Rest of the World
| Rate Name & Time | Condition | Price |
|---|---|---|
| Express Shipping (2–3 business days) | €0 – €79.50 | €19.90 |
| Express Shipping (2–3 business days) | €79.50 and up | €14.90 |
| Free Shipping (4–5 business days) | €79.50 and up | Free |
| Standard Shipping (3–4 business days) | €0 – €79.50 | €9.90 |
| Standard Shipping (3–4 business days) | €79.50 and up | €4.90 |
Important Notes
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Shipping times are estimates and may vary based on customs clearance, carrier delays, or local holidays.
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We are not responsible for delays caused by third-party logistics providers or unforeseen events such as weather disruptions.
Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number and a direct link to monitor your delivery status in real time.
International Shipping
For international shipments outside the EU, please note that customs duties, import taxes, or additional fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Lost or Damaged Shipments
In the rare event your order is lost or damaged in transit, please contact us as soon as possible at support@machainstore.com.
Include your order number and photos (if applicable), and our support team will assist you promptly.
Contact Us
For any questions or concerns about our shipping and delivery policy, please reach out to us:
Email: support@machainstore.com